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After-sales Policy

Mengling's service network is centered on Shenzhen headquarters and Jiaxing, Zhejiang, radiating the whole country and covering the world. Realize the localization service from pre-sale, sale and after-sales, timely delivery and rapid response.


+86 13600182866

After-sales philosophy

Customer-Oriented

Warranty

One to five-year warranty, lifetime maintenance

Service time

Global call 7/24 online

After-sales Service Process

  • 01.Equipment Installation Process
  • 02.Equipment Debugging & Maintenance Process
  • 03.Equipment Exception & Failure handling Process
  • 04.Equipment Failure Return & Exchange Process
  • An engineer will conduct a thorough on-site survey to provide the client with a comprehensive installation plan
    The engineer will install and debug the display screen
    We provide user training and prompt technical support
  • Contact the salesman directly
    Respond the demand within 1 hours and transfer to after-sales department
    Arrange engineers to contact within 2 hours
    Arrange online support to solve the problem
  • Contact the salesman directly
    Respond the demand within 1 hours and transfer to after-sales department
    Organize internal analysis and provide preliminary analysis results and temporary solutions within 4 hours
    Arrange free shipping repair or on-site service based on the situation within warranty
  • Contact the salesman directly
    Provide product quality problem feedback
    Analyse whether product failure ratio reaches the standard of return and replacement
    the salesman will contact you within 1 day

After-sales Warranty Statement

01

Provide free lifetime remote technical communication, equipment debugging, exception analysis within warranty.

02

Provide free shipping repair or on-site after-sales service due to product quality problems caused by raw materials and production process problems after analysis within warranty.

03

Provide free lifetime remote technical communication, equipment debugging, exception analysis within warranty.

04

Provide free shipping repair or on-site after-sales service due to product quality problems caused by raw materials and production process problems after analysis within warranty.

05

Provide free lifetime remote technical communication, equipment debugging, exception analysis within warranty.

After-sales Contact Us

Our customer service team will directly answer questions for customers, or transfer them to the service department or technical department, and at the same time track the problem until the problem is completely solved for the customer, and make a record backup.

+86 13600182866

sales@mightyling.com

Leave A Message

Contact Us

Customer Service:+86 13600182866

E-mail:sales@mightyling.com


Headquarters Address:

No. 1 Factory Building 101, Phase Ⅱ of Jinshunyuan factory area, south side of Furong Road, Tantou community, Songgang Street, Bao'an District, Shenzhen, China


Factory Address:

No. 1 Factory Building 101, Phase Ⅱ of Jinshunyuan factory area, south side of Furong Road, Tantou community, Songgang Street, Bao'an District, Shenzhen, China

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